Your privacy matters to us. This page explains exactly what personal information jili365 collects, how we use it, and the steps we take to keep it safe for every player in the Philippines.
jili365 operates the online entertainment platform available at jili365.bid, including its mobile application and all associated services offered to players in the Philippines. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, register an account, or use any feature of the platform. It applies to all registered users, visitors, and anyone who interacts with jili365 in any capacity. By using the platform, youacknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. We encourage you to read this policy carefully before submitting any personal information to us. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team for assistance.
When you register an account with jili365, we collect personal information that is necessary to verify your identity, process transactions, and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account information. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical information helps us maintain platform security, detect suspicious activity, and improve the overall user experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, participating in promotions, or completing account verification steps. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable Philippine regulations. All information collected is limited to what is strictly necessary for the purposes described in this policy.
jili365 uses the personal information we collect for a range of purposes that are directly related to operating the platform and serving our players in the Philippines. Your account information is used to create and manage your player profile, process deposits and withdrawals, and communicate important account updates to you. We use your contact details to send you service-related notifications, respond to support enquiries, and — where you have opted in — to inform you about promotions and platform updates. Technical data is used to monitor platform performance, investigate security incidents, and ensure that our systems remain stable and reliable for all users. We may use aggregated, anonymised data for internal analytics and product development purposes, but this data cannot be used to identify any individual player. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. Your data will never be used for purposes that are incompatible with those stated in this Privacy Policy without your prior consent.
jili365 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating the platform, including payment processors such as GCash and Maya, identity verification services, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of jili365 or its users. In the event of a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always notify you of any material changes to how your data is shared, and you will have the opportunity to exercise your rights under applicable Philippine data protection law. We take all reasonable steps to ensure that any third party receiving your data maintains standards of data protection equivalent to our own.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal obligations under Philippine law and applicable regulatory requirements. Transaction records and account activity logs are retained for a minimum period required by financial regulations, even after an account has been closed. When your data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it in a manner that prevents reconstruction. You may request the deletion of your personal data at any time by contacting our support team, subject to any overriding legal obligations that require us to retain certain records. We review our data retention practices regularly to ensure that we are not holding personal information for longer than is necessary. If you have any questions about how long specific types of data are retained, please refer to the FAQ page or contact us directly.
jili365 uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and maintain the security of your session. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the user experience for players across the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you. We do not use third-party advertising cookies or share cookie data with external advertising networks. Our use of cookies is limited to what is necessary for platform operation, security, and internal analytics. For more information about the specific cookies we use, please visit our FAQ page.
As a player based in the Philippines, you have a number of rights in relation to your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of your data where it is no longer necessary for the purposes for which it was collected, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team at support at jili365.bid with your request, and we will respond within the timeframe required by applicable law. We will never penalise you for exercising your data protection rights, and we are committed to handling all such requests fairly and transparently.
jili365 takes the security of your personal information seriously and implements a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your information is protected in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities in accordance with our legal obligations. While we take every reasonable precaution to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your jili365 account and to keep your login credentials confidential at all times.
jili365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify you by posting a prominent notice on the platform and, where appropriate, by sending a notification to the email address associated with your account. The effective date at the top of this page will always reflect when the policy was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with the changes, you should discontinue use of the platform and contact our support team to discuss your options.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili365 handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at support at jili365.bid, and we aim to respond to all privacy-related enquiries within a reasonable timeframe. For general questions about the platform, our FAQ page is a great starting point and covers many of the most common topics raised by players in the Philippines. If you believe that your data protection rights have been violated and we have not resolved your concern to your satisfaction, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We value your trust and are committed to handling your personal information with the highest standards of care and transparency at all times.
Your personal information is never sold or rented to any third party for commercial purposes, full stop.
We only collect what is strictly necessary to operate your account and keep the platform secure for Filipino players.
Under the Philippine Data Privacy Act, you can access, correct, or request deletion of your data at any time.
All data between your device and jili365 is protected by SSL/TLS encryption every time you connect.
We keep your data only as long as legally required, then securely delete or anonymise it.
Privacy requests and data enquiries are handled promptly — we aim to respond within 30 days of receipt.
Quick answers to what players in the Philippines ask most about data and privacy on jili365.
If anything in this Privacy Policy is unclear, our support team is ready to assist every player in the Philippines. You can also explore our FAQ for quick answers.