jili365 Responsible Gaming

You can set a daily, weekly, or monthly deposit limit directly from your account settings once you are logged in. Navigate to the Responsible Gaming section of your profile and enter the maximum amount you wish to deposit within your chosen period. The limit takes effect immediately and cannot be increased for a cooling-off period to protect you from impulsive decisions. If you need help locating this feature, our support team at support at jili365.bid can guide you through the process step by step. We strongly encourage all players to set a deposit limit as one of the first things they do after registering.

Self-exclusion is a formal request to have your account suspended for an extended period — typically ranging from six months to several years — so that you cannot access the platform during that time. It is designed for players who feel that their gaming has become difficult to control and who want a firm boundary in place. To request self-exclusion, contact our support team at support at jili365.bid with your registered account email and the duration you are requesting. Once confirmed, your account will be locked and you will not be able to reopen it until the exclusion period has fully expired. We treat all self-exclusion requests with complete confidentiality and without judgement.

No — jili365 is strictly for players who are 21 years of age or older, in line with Philippine gaming regulations. During the registration process, we verify your date of birth, and accounts found to belong to underage players will be immediately closed and any funds returned. We take age verification seriously because protecting young people from gambling harm is a non-negotiable part of our responsible gaming commitment. If you suspect that a minor is using the platform, please report it to our support team immediately. Parents and guardians are also encouraged to use device-level parental controls to prevent underage access.

If you feel that gaming is negatively affecting your life or the lives of people around you, there are free resources available in the Philippines to help. You can reach out to the National Council on Problem Gambling or speak with a licensed counsellor through your local health centre. Our support team at support at jili365.bid can also point you toward appropriate local resources and help you activate any account restrictions you need. You do not have to face this alone — reaching out is a sign of strength, and support is available at no cost. For general platform questions, our FAQ page is also a helpful starting point.